Sales Consulting Services
With over thirty years of experience, our mission is to help small to midsize companies develop their sales effectiveness through their sales team and processes, while retaining customers and growing revenues.
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While we offer many services, we start by listening and understanding your company; what is happening now and where do you want to go and what perceived obstacles are in your way.
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Our consultative approach will provide you with confidence that our people and services will provide real results that will help your company grow in the short and sustain growth in the long term. In an initial consultation, we can jointly uncover areas, procedures, or processes in which you might need help to go to the next level. Talking about YOUR business is OUR business.
Sales Process Optimization
Regardless of the size of your sales team, it is a substantial investment for any company to invest in this talent. But it is more critical and most impactful for smaller companies. The results or lack thereof can have a significant effect on your company’s bottom line. Multiple Sales Levels Consulting can assist in your sales team’s development through incorporating Best Practice, processes and tools that are scalable and will optimize the performance of your team, enabling them to realize their full potential.
We can:
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Equip your sales team with best-practice sales processes, methodologies, and metrics to measure and improve effectiveness.
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Help your sales team identify hot opportunities and drive customers through a proven lifecycle methodology.
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Build a high-performance sales team with optimized compensation, proper pipeline sales management, and forecasting models.
Before all of this we must first do the following:
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Step 1: Audit your current sales best practices.
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Step 2: Increase lead generation quantity, quality, and efficiency.
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Step 3: Create a “proven & repeatable sales process” for the company.
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Step 4: Leverage technology to reduce sales costs and effectiveness.
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Step 5: Improve sales management by installing models, systems and management if needed.
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Step 6: Improve individual sales performance through coaching, mentoring, and training.
Go to Market Strategy
When it comes to marketing and strategizing, one of the most common questions many entrepreneurs ask is: How can I enhance my marketing with minimal or no financial investment?That is literally the question! The answer is that there isn't a single correct solution that applies universally to everyone.
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​Marketing a service can be more challenging than marketing a product. You are not selling something that is tangible; you are in fact selling the invisible. You can't easily see, touch or feel a service, but, you can see the results; the good, bad and the ugly! Therefore, the prospect may view purchasing a service as buying at risk. It is our aim/intent to minimize/eliminate those risks!
When selling a product or a service, marketing effectively will create a good customer experience which is critical to closing the deal. Multiple Sales Levels Consulting can work with you to identify your addressable target market and those key elements of your value proposition that your service or services offer. We help you explore relevant and effective ways to reach your market.
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The answers to the following questions are critical to developing and effective marketing plan:
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How do you currently attract your ideal customer/client?
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How do you articulate your services to those clients?
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How do you want to describe your business in the future?
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How can we move your business toward that goal?
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Clarity is essential but not always easy to find. While great ideas are easy to find, bringing those ideas to life takes time and hard work.
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Multiple Sales Levels Consulting can help you to define your market, provide clarity to your market strategy and develop a plan that works for you and your budget and put it into action.
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We start with a free consultation to better understand your business goals and needs. From there it is up to you. If you feel comfortable with our findings after this stage, we can put together a recommendation of services that make the most sense for your business.
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Whether you choose a bundled package, a la carte services or a custom designed package, every solution is designed to help you make the most of your marketing strategy and the tools you have at your disposal.
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In the end, you get a scalable marketing strategy, bolstered by a clearer business identity and the online and real-world presence necessary to move your company forward.
Customer Success Approach
Relationship Management is one of the most important components to any company’s success. The cost of losing an existing customer can be devastating. The charter of Customer Success falls into a customer realizing value and the outcomes they achieve.
Multiple Sales Level Consulting believes it is finding a balance and building the right program throughout the customer journey tailored to your company. The goal is to deliver higher adoption, retention and increase upsells.
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We believe every step throughout the journey, starting with the buyer, should be a continuous business review validating and delivering Customer Value!
Customer Success Services include:
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Building your Customer Success and Advisory Platform
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Establish Voice of Customer (VoC) Program
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Create Playbook and Journey Mapping
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Customer Onboarding Best Practices
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Customer Success Operations (Building Process, Metrics and Selecting Tech stack)
Enablement Charter
Many small companies have salespeople who are young and inexperienced. In addition to the sales consulting services that we offer, to help optimize sales effectiveness, we also provide Sales Effectiveness Training, a service that can pay quick results. Multiple Sales Levels Consulting can develop a customized sales training program that is unique to your needs. Sure, there will be components that you will recognize; for example, we focus on solution and strategic selling processes, and we may incorporate other various familiar components that best augment your company’s specific requirements. Each of these components may vary based on the needs of your sales staff and the elements within each component may vary as well.
Our team of Learning & Development professionals have experience in understanding your addressable markets personas and building external certified training programs that align with their goals.
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Learning & Development Services:
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Building enablement framework
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Solution Selling
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Strategic Selling
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Customer Loyalty
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Relationship Management
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Presentation
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External application training
Coaching
Helping you mitigate problems sooner than later
Your company values are your north star allowing you to navigate through the stages of your company's growth. Multiple Sales Level Consulting offers our clients coaching and mentoring programs that can be tailored to your business, whether that is Executive Leadership, Sales Coaching, Customer Success or a brainstorming session. We know sometimes for growth it is necessary to provide a space and a structure to help you accelerate throughout your journey.
